Industry: Hospitality
The client, headquartered in San Marcos, California, operates as a developer and manager of high-end resorts and timeshare properties in both the United States and Mexico. They have a vibrant and expanding presence in the vacation ownership sector, earning a well-regarded reputation. Their success is built on a solid bedrock of innovation and a strong commitment to hospitality.
Business Scenario:
Heterogeneity in interfaces
SSIS packages and SQL Procs require different services
SFTP and DB (ODBC/Native) connections are being used, as point to point interfaces
Hard coupling in the system process
Procs and Packages cannot be repurposed immediately, and direct connection to DB Tables
No support for custom triggers
User has to either use a time trigger or can run jobs manually
No event-based trigger other than time, Ex: Email trigger, API call
Challenges:
Shorter development cycles, faster Innovation
Reduce implementation failure, reflections and recovery time
Improved communication and collaboration
Increase efficiency
Reduced costs an IT headcount
Solutions:
Reusable APIs for future use, hierarchal arrangement, and unified interface
Dev-friendly documentation and easy monitoring
Decoupled and modular
Provides full life-cycle management of APIs
Elastic scalability, managed upgrades, and availability
Central management, orchestration, scheduling, and monitoring
Outcomes:
Delivery of new updates to the market is 50% faster
Risk of downtime has decreased to 0.1%
There are less error-prone systems
The handling charges for servers are much less
Increase in efficiency
Benefits:
Good processes across IT and teams, including automation
Increased team flexibility and agility
Happier, more engaged teams
Cross-skilling and self-improvement
Collaborative working
Improved operational support and faster fixes
Solution Highlights:
Using Azure DevOps, we have overcome all the challenges. We set all their modules/services on Azure DevOps pipelines to deploy on Function Apps that are also created using CI/CD with Azure Resource Manager. All the testing was automated using Azure DevOps Test Plans.
We set up a VCS (azure repos) so that all developers can work at the same time without conflicts. Also, the source code was version-controlled, so if any error occurs in the code, they can find it easily, fix it, or rollback to the last version. Now, whenever a developer pushes new code, it automatically gets tested and deployed on servers and reflects on their application.
The collaboration between the client and Celebal Technologies demonstrates the profound impact of addressing interface heterogeneity and modernizing data systems. By implementing standardized interfaces, automating data integration, and maintaining data accuracy, the client achieved a 50% increase in efficiency and significant improvements in overall operations.
