Industry: BFSI
Our client is India’s prominent general insurance providing an extensive range of insurance options encompassing auto, health, home, property, travel, marine, commercial, and various specialized products. They proudly serve a substantial and diverse customer community, including individuals, businesses, and SMEs. With their expansive network of 143 offices and a dedicated team of over 30,500 intermediaries across India, customers can easily connect with them and benefit from their services at utmost convenience.
Business Challenges
The company wanted a tool to automate manual inspection of broken, dented, and scratched car parts so that a lot of human & time effort could be reduced with greater accuracy and an unmatched speed of claim processing.
Our Solution
Our solution for an Automated Vehicle Damage Detection includes Azure Databricks, Azure Blob Storage, an ensemble of two different object detection methods, and enterprise cloud-based solutions to overcome the limitations of present insurance claim assessment systems.
We provide customized computer vision solutions as per the customer’s requirements by bringing data from the customer’s repository to Azure Blob through a secured method. We provided the best accuracy for computer vision tasks.
The data was pulled from the Azure Blob in Databricks. Computer Vision pre-processing was applied to it and then it was fed to an ensemble of Azure Custom Vision models and a custom-built YOLO-V3 model. Results are returned through an application built specifically for the customer.
Why Customers Use Automated Vehicle Damage Detection?
Compute on Demand.
Save inspection time and cost.
Eradicate human error.
Process claims in seconds.
Provides end-to-end solution.
Compute on Demand
Customized computer vision solutions.
Scheduled Azure Databricks Notebooks with the core engine of Spark (Python, SQL).
Secured Data
Enhanced security.
Compatible with different data sources.
No Manual Intervention
Tool automatically calculates the claim by detecting broken/dent/scratch parts.
Improves monotonically with more data.
The successful implementation of the automated vehicle damage detection and claim processing system by Celebal Technologies has transformed the way our client handles insurance claims. By leveraging the power of technology and artificial intelligence, the company has not only enhanced operational efficiency but also significantly improved the customer experience.
