Azure Event Hubs

In memory loyalty points calculation

Databricks Capabilities

Our Solution for Loyalty Management includes Azure Databricks, Azure Eventhubs, Advance spark streaming for in-memory real-time loyalty methods for allocating rewards based on their customer’s purchase behavior.

We provide customized Loyalty Points Management solutions as per the customer’s requirement by bringing data from vast data sources such as Salesforce, SAP, SQL DWH and provide best data visualization support with Azure Databricks and Power BI.

Data Driven Decision Capabilities

  • Modern analytics capabilities
  • No Licensing Cost
  • Insightful real-time loyalty rewards allocation to customers.

Real Time processing & Compute on Demand

  • Customized In-memory rule parser for real-time loyalty points management
  • Custom functionality implementation for ingesting data from Enterprise CRM Salesforce in real-time

Secured Data

  • Enhanced Security
  • Enabling pseudo anonymization on critical data

Why customers use lead scoring?

  • Align sales and marketing team
  • Helps you engage in activities that drive revenue on both fronts by streamlining lead flow and improving productivity and efficiency between marketing and sales
  • Primitive techniques were heuristic based and thus couldn’t incorporate many variables
  • Effectively drive ROI

Business challenge:

Client wants to build an Rule engine for Calculating loyalty points based on their customer’s purchase behaviour in near real time wherein data has to be gather from multiple sources which includes Salesforce Objects, SAP, SQL DWH.

Our Solution:

The loyalty management solution helped the customer to allocate their customers loyalty points with Azure Eventhubs to get the real-time data ingestion from Multiple Sources into Azure Cloud. From EventHub the data points were consumed by Azure Databricks to perform real-time, in memory rule parsing mechanism based on its behavior. The transformed data was pushed to Postgres and sending customer alerts of their loyalty points which can be used in next purchase.

-An American 3D Digital Scanner Manufacturing Company